Academic Support

We provide a wide range of academic support services to help students when they study at University Centre Peterborough. These resources are designed to improve your academic achievements as well as support you during you time with us.

Our Student Support team is available to advise and guide you on issues relating to a range of academic issues which you may experience during your university life due to unforeseen circumstances such as illness, bereavement, employment or relationship breakdowns. These circumstances may impact on your assessments and/or attendance, which is why we are here to help support you through these difficult times. We can provide you with the relevant support and guidance with understanding the university regulations and implications that may occur. 

Digital Learning Support

Canvas is the main system that UCP students use for digital learning. This can be found at https://canvas.ucp.ac.uk (available for students once your course has started). You will then find learning resources from your lecturers and details of learning modules they wish you to complete. Guides are available to support your digital development.

For any digital learning support please contact ucp.itsupport@peterborough.ac.uk.

To engage with our online resources you need adequate IT equipment at home. Ideally you will have access to a desktop computer, laptop or Chromebook but please note that different courses may require different systems. For instance a Chromebook will be not be appropriate for running some engineering software like CAD.

In addition to having a computer that is able to run the software you require, you should have access to a camera and microphone, either built in or separate to the computer (or via a tablet or smartphone). These don’t have to be expensive and they will enable you to isolate the online lesson for a better experience. By using earphones you will also make sure that others in the meeting don’t get any unwanted sounds from your devices.

Study Excellence Sessions

The Study Excellence programme has been devised by recent graduates to equip you with the skills you need in order to get the best out of your time at UCP. Sessions are taught by course tutors from a range of subject areas, all with an expertise in supporting students with their academic development. 

These are two lunchtime sessions which take place Monday to Friday from 12pm to 1pm and 1pm to 2pm during term time. Attendance is on a drop in basis so there is no need to book. The online link for UCP students to access these sessions is: https://classroom.google.com/c/MTQxNDk2NDEyOTc2?cjc=g2kaafe. If you require help to access these sessions, click here for a step by step guide.

The sessions are semi structured; during the first half a specific focus will be covered, the second half will be available to ask your own questions for that session’s topic e.g. if the topic is Writing the focus may be structure however you can use the second half to discuss writing introductions.

Facilitators are there to help you succeed however they cannot; give subject specific advice, proofread your work, give grade estimations, deal with course specific issues or write your assignments. They can; listen to you read your work for clarity, make suggestions regarding structure, help you to understand you module guide/assignment brief, help you to identify areas for improvement.

For details of when the Study Excellence sessions are available, please view the timetable on the link below.

Below is an example of the types of sessions that are available, which may change each semester:

ACADEMIC KNOW HOW - These sessions are designed to help with academic rigour and professionalism. Topics covered are;

  • Academic honesty – understand what the academic regulations state with regards to academic honesty and the penalties for failing to adhere to them.
  • Harvard referencing – understand how to reference correctly in text and how to create a reference list. Tips and tricks to save your time and sanity!
  • Using Turnitin – trial uploading documents to Turnitin and how to interpret the originality report
  • Working in groups – learn strategies for effective group work, understand why this skill is important and how to get the most out of it.
  • APA referencing – like Harvard only different! Psychology modules require the APA style, understand the differences.

PLANNING Getting a degree is a marathon not a sprint, your assignments should be the culmination of your effort over the semester, and these session will equip you with the training to see it through to the end.

  • Reading strategies – learn what and how to read in order to get the most out of your time.
    Notetaking – learn how to take effective notes during lectures and utilising them.
  • Making the most of mind maps – learn how to use mind mapping software and use it to organise your thinking.
  • Planning your essay – understand the importance of planning and how it can maximise your marks in assignments.
  • Preparing for debates and seminars – understand what you can do to get the most out of your seminar time and debating successfully.

WRITING - Your assignments are your chance to showcase what you have learned, expressing your ideas effectively will be covered during these sessions

  • Understanding the question – understand the different terms used in your assignments and what is required to answer them fully.
  • Structuring your essay – understand how to make your writing fluent and maximise your grade.
  • Introduction and conclusions – understand what information should be in your introduction and conclusion and useful phrases to help get you started.
  • Academic writing – understand how to write in an academic style, covering language and format as well as what not to do.
  • Proofreading – learn how to avoid losing marks due to slip-ups during the writing process. Checking your work is just as important as planning it!

CRITICAL THINKING - The ability to think critically is crucial to good academia, however it doesn’t necessarily come naturally to people, these sessions will get you asking questions and learning how to argue effectively.

  • Arguing academically – understand the difference between an argument and a disagreement and learn what is required to form an academic argument.
  • Credibility – understand what makes someone credible and how to spot whether you should trust the information being presented.
  • Assessing the evidence – learn how to critically assess the evidence being presented and make a judgement.
  • Sources – understand the value of utilising different sources and knowing which to avoid.
    Logical Fallacies – understand how to strengthen your argument by not making these mistakes.

Additional Study Resources

Additional resources are available on Canvas for UCP students (click the link depending on which level you are currently studying).

English as an Additional Language (EAL)

If your first language is not English, there is support to ensure you can articulate your ideas in written and oral forms. Evidence suggests that students who attend EAL sessions perform in assessments far better than those who do not.

During term time, there are three drop in sessions run each week with our specialist team.

  • Tuesdays, 12pm to 1pm with Karen Moss
  • Wednesdays, 4pm to 5pm with Amanda Woodwood
  • Fridays, 12pm to 1pm with Amanda Woodwood

Attendance is on a drop in basis so there is no need to book. The online link for UCP students to access these sessions is: https://classroom.google.com/c/MTUyMzY3MDU3Mzc2?cjc=lo4rgiz . If you require help to access these sessions, click here for a step by step guide.

Electronic Assignment Submission Documents

This was introduced in response due to Covid. Please use these forms to submit assignments if you are required to submit electronically. Please note there are two forms - one for Degree study and one for Higher National students at the Peterborough Campus. If you are required to use these forms please submit them alongside your work to ucp.assignments@peterborough.ac.uk

Academic Appeals

Within your time at University you may disagree with assessment grades. As a student you have the right to appeal against the decision of the Awards Boards. We can support you during this process.

Academic Integrity

Studying at University requires following good practice in academic writing and research. Plagiarising and Collusion are the two most common forms of academic offences. Whilst you will develop the skills to avoid these offences, and use resources such as Turnitin, if a breach does occur we will support you through the procedures and the best outcome for you. 

Special Considerations & Extensions

If you experience an unexpected circumstance outside of your control which will have a negative impact on your studies, assessments and attendance you have a variety of academic options available, such as Extensions and Mitigation. Evidence will be required (i.e. Doctors/Hospital Letter, Police report, Solicitors Letter) to support your claims, this can vary depending on the situation which we can advise on. It is important that you notify our Student Support Team at the earliest opportunity so we can fully support you with your situation. 

Short Term Extension Requests

If, through illness or other serious difficulty, you think you will be unable to meet the deadline for coursework summative submission, you should use this form to make a request for an extension. If approved, the Student Advisor will sign the form and provide you with a copy. You must attach this to the assignment when you submit it for marking. This provides the marking tutor with proof that the assignment result should not be capped.

There are two different forms for degree accredited provision and Higher National courses - please ensure you use the right one.

Attendance Concerns

If your attendance is effected by outside factors, you are required to notify your tutors. Failure to do so could result in withdrawal due to non-attendance. There are options available to you such as Intermission (an authorised break from your studies) so that you are not penalised academically or financially for any period of non-attendance.  

Student Discipline

If you breach our Rules and Regulations and your behaviour is deemed unacceptable you will be called to a Student Discipline Committee meeting. Our Student Officer can support you during this process. 

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