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Published Documents


UCP Overview and Policies

All HE Students

UCP policies relating to partners and students studying at ESPA on Pearson (HND) provision are identified below.

Student Charter

The Student Charter outlines the expectations of students and UCP. It covers useful information, guidance and how students engage with UCP. This is co-written by students and UCP.

2023 to 2024
2022 to 2023
2021 to 2022

Terms and Conditions

2024 to 2025
2023 to 2024

Former Terms and Conditions

2022 to 2023
2021 to 2022
2020 to 2021

Student Protection Policy

Study Protection Policy

HE Freedom of Speech and External Speakers Policy and Process

Higher Education Academic Freedom of Speech and External Speaker Policy
Academic Freedom Statement

Access and Participation

Access and Participation Plans (APP) outline our steps to reach and support the widening participation of students.

University Centre Peterborough Access and Participation Plan (2020/21 to 2024/25) Summary
University Centre Peterborough Access and Participation Plan (2020/21 to 2024/25) with 2023/24 Variance
University Centre Peterborough Fee Information 2023/24
University Centre Peterborough Access and Participation Plan 2021 – 2025
Impact Report

Transparency Return

Please see below for details of the Transparency Return completed by English higher education providers registered with the OfS.

The information published on these pages shows:

  • The number of applications for admission on to higher education courses that we have received.
  • The number of offers we have made in relation to those applications.
  • The number of those offers accepted and the number of those who have registered with us.
  • The number of students who registered and went on to complete their course with us.
  • The number of students who attained a particular degree or other academic award, or a particular level of such an award, on completion of their course with us.

It also shows these numbers by reference to:

  • The gender of the individuals to which they relate.
  • Their ethnicity.
  • Their socioeconomic background.
Transparency Return 2023

Student Support and Conduct

Complaints and Appeals

Complaints procedure for students

At UCP, we work hard to ensure our students’ expectations and needs are met. Before submitting a formal complaint, we ask that you work with us to resolve any issues that you may have. Our lines of communication and identification of who can help are in the policy below. If we are unable to resolve your complaint informally, you should complete and submit the stage 1 form below. Students are encouraged to seek the guidance and support of the Student Officer.

If you are a student studying at ESPA, they will advise you of their informal process. If your complaint cannot be resolved, you should follow the complaints procedure below.

Complaints procedure for visitors, customers and other stakeholders (including former students)

Higher Education Student Complaints Policy
CS1 Form (Stage 1 Formal Complaint Process)
CS2 Form (Stage 2 Formal Complaint Process)
Higher Education Visitors, Customers and Stakeholders Complaints Policy

Appeals Policy

Please note the HE Student Disciplinary Policy, HE Fitness to Study Policy and HE Fitness to Practice Policy have appeal process within them as these are not fall under the definition of an Academic Appeal. Current Policy attached (though this may be reviewed shortly).

UCP-ASS005 Higher Education Academic Appeal Policy

OIA Annual Statement

The Office of the Independent Adjudicator for Higher Education (OIA) handles complaints against higher education institutions once students have exhausted the institution’s internal complaints procedures. The OIA Annual Statement provides contextual information for the handling of any complaints made about the University Centre Peterborough to the Office of the Independent Adjudicator for Higher Education (OIA), and their outcomes following OIA investigations.

Annual statements for all providers can be viewed on the OIA’s website. To view statements for individual universities, click on “search for a provider” and type in the name of the university for which you wish to see the statement.

University Centre Peterborough joined the OIA Scheme during 2019. Annual Statements with complaints data are only issued in relation to providers which have been OIA members for the whole of the relevant calendar year.

Tuition, Fees and Financial Support

Explore our comprehensive HE Tuition Fee Policy and understand the process for fee appeals, assessments, and the supportive measures available for care leavers, ensuring transparency and assistance in financing your education at UCP.

HE Tuition Fee Policy
HE Tuition Fee Assessment Form
HE Care Leaver Support and Bursary Procedure

Assessment Policies and Procedures

Review our formal examination and assessment policies, including procedures for extension requests, extenuating circumstances, and contingency plans, designed to support students’ academic achievements at UCP.

Higher Education Extension Request Procedure
Extenuating Circumstances Request Form
Higher Education Extenuating Circumstance Procedure
HE Academic Integrity Policy

Intellectual Property and Research Ethics

Examine our Higher Education Intellectual Property for Students and Research Integrity policies, which set out the framework for protecting and managing intellectual property rights and ensuring integrity in academic research at UCP.

Higher Education Intellectual Property for Students Policy
Research Integrity and Intellectual Property

Safeguarding and Prevent

Review our formal documentation regarding the safeguarding practices within the Inspire Education Group, teacher expectations for online learning, and the Prevent Risk Assessment and Action Plan designed to uphold a secure and supportive educational setting at UCP.


For safeguarding policies for the Inspire Education Group which includes University Centre Peterborough, visit here.

Teacher Expectations for Online Learning

Teacher Expectations for Online Learning

Data Protection, Privacy and FOI

How UCP will use personal data collected via its website and that held on and processed by UCP/IEG in accordance with legal requirements of Data Protection and FOI.

Privacy and Cookies
Freedom of Information (FOI)
Data Protection

HESA: Use of Student Data

Note: In this notice, ‘we’ and ‘us’ refer to the higher education provider that you attended/attended (i.e., the University Centre Peterborough).

The Higher Education Statistics Agency (HESA) is the official Government agency for the collection, analysis and dissemination of quantitative information about higher education in the UK.

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