Important Documents

All HE Students

UCP Office for Students required publications

UCP/ARU Accredited Provision

OIA Annual Statement

The Office of the Independent Adjudicator for Higher Education (OIA) handles complaints against higher education institutions once students have exhausted the institution's internal complaints procedures. The OIA Annual Statement provides contextual information for the handling of any complaints made about the University Centre Peterborough to the Office of the Independent Adjudicator for Higher Education (OIA), and their outcomes following OIA investigations.

Annual statements for all providers can be viewed on the OIA’s website by visiting To view statements for individual universities, click on “search for a provider” and type in the name of the university for which you wish to see the statement.

University Centre Peterborough joined the OIA Scheme during 2019. Annual Statements with complaints data are only issued in relation to providers which have been OIA members for the whole of the relevant calendar year.

HNC / HND (PRC) Accredited Provision

Recruitment and Admissions Policy Documents

Assignment Submissions

Complaints Procedure for UCP Visitors, Customers and External Stakeholders

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